Product care differs from piece to piece, depending on the type of materials and embellishments used to create your special item. Below is a list of simple practises that will help in preserving your item.
Keep your precious pieces perfectly sparkling by following these simple instructions:
It is possible to engrave jewellery pieces. We recommend that you take your creation to our Showroom. Contact us via email: firstname.lastname@example.org.
Simply contact us via email: email@example.com
Our repair service can be contacted via firstname.lastname@example.org
You can purchase SYBARITE JEWELLERY products from our Showroom in London, or via our official website www.sybaritejewellery.com
Yes, we require a 24 hour in advance appointment booking. We recommend contacting us directly via email: email@example.com , or other alternative way are via www.sybaritejewelllery.com website.
Do you know what it is you are looking for? If so, type it into the search box at the top right corner and click on the zoom.
We recommend contacting us directly via email: firstname.lastname@example.org
First, make sure you buy your items from either the SYBARITE JEWELLERY SHOWROOM or from our official website: www.sybaritejewellery.com. If in doubt, please contact us via email: email@example.com
If you no longer wish to subscribe to SYBARITE JEWELLLERY emails, you can unsubscribe simply by clicking on the unsubscribe link in one of our emails.
If you’re having trouble with the website we’d suggest you try the following:
We can’t make any changes once you’ve placed your order. This includes changing the delivery option, delivery address or payment method. However, you may be able to cancel your order and place a new one instead by logging into your account.
We want to sort out any issues with faulty items straightaway. As soon as you discover a fault, please contact us via email: firstname.lastname@example.org following information:
If you want to send something to someone as a gift then you can use their address as the delivery address for your order.
Safer than it’s ever been. We use one of the most secure online ordering systems on the market, and are constantly researching and improving our software to make sure we offer the highest possible security at all times.
Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive.
For your security we aren’t able to change the address your order is being sent to. Don’t worry – if you’re not in when a delivery is attempted our delivery partner will leave a card advising how to arrange a redelivery or where you can pick up your parcel.
Someone needs to be in when your parcel is due to be delivered as we may need a signature. However, don’t worry if this isn’t possible as our delivery partner usually tries to deliver more than once. Alternatively they’ll leave a card confirming that they’ve either left it with a neighbour, left it in a safe place, when they will try to redeliver or give you details on how to collect it.
We’ve invested a huge amount of time and resources into making sure our current packaging is as sustainable and environmentally friendly as it can be. We believe our current packaging set-up is the most sustainable we can achieve right now.
Please return your item to:
Sybarite Jewellery Return Department
One Kensington Gardens,
Bell 52, 7 Victoria Road